Issue:  Slow Speeds and or Buffering

 

Best Practices/Fix:

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Step 1: Forget/delete from known networks all the Fiber Stream WiFi options (Including Fiber Stream WiFi 2.4Ghz, Fiber Stream WiFi, and Fiber Stream Signup).

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Need help with step 1? Here is how to forget a WiFi connection for Android, iPhone, Windows Computer, MAC Computer, Smart TV, Roku, Firestick, Xbox, and PS5.

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Step 2: Connect to the Fiber Stream WiFi 5Ghz (If not already) - The recommended network for most devices. i.e. Fastest speeds and stability (least amount of interference in most cases)

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Step 3: Fully power off from power source for 1 minute.

 

Pro Tip: For a successful power cycle, Roku Sticks, Firesticks, and other third-party devices must be disconnected from the power and USB/HDMI port to TV simultaneously.

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Step 4: Power up > reconnect to Fiber Stream WiFi 5Ghz option > Check for software and firmware updates. Your devices should always be fully updated for the best internet experience.

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