Resident Self-Help Resource
-How to Upgrade My Speeds/Plan?
How to Upgrade My Speeds/Plan?
Step 1: Go to your account login page > Click existing user at the bottom > Login with the credentials you chose during account creation.
Step 2: Navigate to the UPGRADE PLAN Button at the bottom of the main menu.
Step 3: Upgrade the plan to one of the "Surfer or Gamer Plans.”
- Surfing Plans
The perfect packages for creating a seamless Internet experience.
- Gaming Plans
Upgraded speeds and static IPs to enhance your gaming experience. Additionally, each plan has at least one Bi-Nat (Open nat-type/Nat type 2).
Step 4: Enter billing information > follow prompts.
Important: The upgraded plans are in addition to any arrangements with the leasing office and will be charged to your credit card each month until you cancel. You are required to cancel upon move-out.